Strategic Account Manager, Healthcare HVAC Sales

Company: Carrier
Location: Nashville
Posted on: February 16, 2025

Job Description:

Country:
United States of America
Location:
CAT12: CCS-Nashville, TN 5213 Linbar Dr Ste 412, Nashville, TN, 37211 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

Carrier Strategic Accounts is currently searching for a dynamic Sr. Sales Professional to manage and grow the national sales of HVAC equipment for one of the largest health systems in the US, as well as others as needed. The primary responsibility of the Sr. Sales Professional is to manage the sales and technical needs of national strategic customers and assure technical outcomes of selections and submittals as well as the management of multiple acute care new construction and retrofit projects simultaneously.

Key Responsibilities:

• Act as interface between the owner, MEP engineering consultant, and the Carrier sales channel communicating design intent and proactively removing obstacles.
• Oversee all engineering selections, submittals and quotations ensuring the best offering to meet the owners' varying needs per project while establishing Carrier as the basis of design with MEP engineering designers.
• Act as liaison between Carrier product management and owners engineer(s). Support and direct existing personnel currently calling on the owner's engineer.
• Support the Carrier Strategic Account Manager (SAM) by proactively organizing the project pipeline.
• Manage multiple owner projects simultaneously including project status and tracking. Communicate with the health systems executive management and project managers. Communicate with internal stake holders- the healthcare system strategic account manager, engineering design team etc.
• Work directly with building owner to improve system reliability, reduce energy consumption and improve the indoor environment.
• Partner with the field sales and service team members, operations, branch and regional leadership as necessary. Ensure start-up execution and warranty service as needed.
• Work with the Carrier sales and service channel to oversee projects from bid to installation to ensure satisfactory completion.
• Support and communicate with the owners GPO (Group Purchasing Organization) partner.
• Develop relationships with the end-user client while creating a business case to utilize Carrier building solutions in their facilities: new construction and replacement projects.
• Create and implement strategic sales strategies to successfully position Carrier as the preferred supplier to secure targeted projects in a competitive environment.
• Prepare accurate and thorough sales activity reports, forecast reports, Sales Force updates and expense tracking.
• Participate in civic and professional organizations to build a network of contacts to advance achievement of sales targets.
• Actively participate in sales department meetings, workshops and seminars. Keep current on market business and product trends. Continue to pursue in-depth product and service knowledge and acquire deeper selling, technical and financial skills.
• Deploy account management strategies.
• Team sell with solutions partners to bundle solutions and expand Carrier participation in opportunities.
• Develop and build long-term relationships.
• Focus on customer retention and satisfaction/loyalty.
  Required Qualifications:
  
  • Bachelors Degree in Engineering or Business Administration.
  • 5+ years' experience in HVAC Equipment Sales
  • Ability to travel up to 25% domestically.
    
    Preferred Qualifications:
    
    • MBA preferred.
    • 3+ years of Healthcare Construction experience.
    • Preferred-Experience with GPOs (Group Purchasing Organizations)
    • Requires high level of technical and sales expertise to effectively and independently assist field offices in selling Carrier Commercial equipment and service.
    • Related professional certifications preferred.
    • Ability to work independently on a team
    • Strong written and verbal communication skills with ability to interact with both external customers and across functional team of sales, engineering, manufacturing & marketing associates.
    • Sense of urgency, self-initiative, dedication, and sense of ownership.
    • Outstanding follow-up and follow-through skills.
    • Highly organized with strong attention to detail, with the ability to prioritize.
    • Unwavering customer service orientation.
    • Proficiency with Microsoft Office (Excel, Word & PowerPoint)
    • Experience with GPOs (Group Purchasing Organizations)
    • Ability to coordinate with internal stakeholders within multiple channels in organization.
    • Ideal candidate will be located in Nashville, TN.
      
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      Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
      
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Keywords: Carrier, Nashville , Strategic Account Manager, Healthcare HVAC Sales, Professions , Nashville, Tennessee