Benefits Customer Success Specialist
Company: VirtualVocations
Location: Nashville
Posted on: February 15, 2025
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Job Description:
A company is looking for a Benefits Customer Success
Specialist.
Key Responsibilities
Provide empathetic and solution-oriented support to clients and
providers via email, chat, and phone
Troubleshoot platform issues and facilitate communication between
clients and providers
Collaborate with insurance agents to verify plan benefits and
assist clients in finding suitable providers
Required Qualifications
Prior knowledge of benefits
Ability to thrive in a dynamic and evolving environment
Proven experience handling a high volume of customer
interactions
Understanding of active listening techniques
Familiarity with technology and standard troubleshooting
procedures
Keywords: VirtualVocations, Nashville , Benefits Customer Success Specialist, Other , Nashville, Tennessee
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