Recreation Experience Expert
Company: Marriott International, Inc
Location: Nashville
Posted on: October 23, 2024
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Job Description:
Job Number 24166048
Job Category Golf, Fitness, & Entertainment
Location Gaylord Opryland Resort & Convention Center, 2800 Opryland
Drive, Nashville, Tennessee, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY Serve as a key resource for all recreation
activities facilitated on the property. Provide information to
guests about available recreation facilities, which may include
pools, beach, entertainment zone/game-room, fitness center, and
child activities center. Encourage, recruit, register, and schedule
guests to participate in recreation activities. Promote a fun and
relaxing atmosphere for guests. Promote the rules and regulations
of the recreation facilities intended for the safety and welfare of
guests and members. Observe activity in the recreational facility
and respond appropriately in accordance with local operating
procedure in the event of an emergency. Provide cashier services
when working in facilities that include point of sales
transactions. Assist when hosting private functions within the
recreation facilities with group activities and events. Be aware of
possible situations where guests are not able to safely participate
in an activity and inform supervisor/manager Provide assistance to
injured guests until the arrival of emergency medical services.
Clean and maintain recreational facilities, equipment and supplies.
Report accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications. Follow company
policies and procedures; ensure uniform and personal appearance is
clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others; support team to reach common goals. Process payments for
rental equipment, recreation activities, facility rentals, or
retail sales. Comply with quality assurance expectations and
standards. Read and visually verify information in a variety of
formats (e.g., small print). Visually inspect tools, equipment, or
machines (e.g., to identify defects). Enter and locate work-related
information using computers and/or point of sale systems. Stand,
sit, or walk for an extended period of time or for an entire work
shift. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 25 pounds without assistance and objects
weighing in excess of 25 pounds with assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor
skills and hand-eye coordination. Move through narrow, confined, or
elevated spaces. Move over sloping, uneven, or slippery surfaces as
well as up and down stairs and/or service ramps. Reach overhead and
below the knees, including bending, twisting, pulling, and
stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D.
equivalent. Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience. REQUIRED
QUALIFICATIONS License or Certification: CPR Certification First
Aid Certification Recreation Equipment Any certification or
training required by local and state agencies. -Marriott
International is an equal opportunity employer. -We believe in
hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law.
Why have less when you can have MORE - all under one roof? Rooted
in our expertise and leadership in meetings and experiences,
Gaylord Hotels intentionally deliver environments, services and
programming that bring people together in an extraordinary way. The
heart of our brand are STARs, who are creative, entrepreneurial and
dedicated to providing thoughtful, big-hearted service to guests.
At Gaylord, we provide STARs with opportunities well beyond that of
a traditional hotel-offering you endless career opportunities, the
extras, and MORE. In joining Gaylord, you join a portfolio of
brands with Marriott International. Be where you can do your best
work,--- begin -your purpose, -belong -to an amazing global---
-team, and -become -the best version of you.
Keywords: Marriott International, Inc, Nashville , Recreation Experience Expert, Other , Nashville, Tennessee
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