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Practice Administrator

Company: Southern Oral and Facial Surgery
Location: Franklin
Posted on: October 17, 2024

Job Description:


Role and Responsibilities The Practice Administrator will serve as a trusted leader in the Practice, ensuring delivery of a quality patient experience and the achievement of productivity goals.

  • Oversees all aspects of the practice including patient and referral experience, team member satisfaction, doctor satisfaction, and opportunities for improvement and growth.
  • Ensures a positive customer service experience for all patients.
  • Maintains a safe and enjoyable workplace for team members.
  • Hires and trains team members.
  • Sets goals and objectives for the Practice.
  • Monitors practice performance through tracking mechanisms, adjusting as needed.
  • Monitors the environment and facilities, making improvements when needed.
  • Ensures policies, protocols, procedures are being followed.
  • Leads HR management to include scheduling, onboarding, terminations, and performance management.
  • Engages in regular communication with team members and doctors.
  • Leads change implementation.
  • Trouble shoots issues as they occur, and proactively works to avoid issues.
  • Performs other related duties as required.Education and Experience
    • Five years of related experience required.
    • Two or more years of supervisory experience preferred.
    • High school diploma or equivalent required.
    • Bachelor's degree in related field preferred.Skills and Abilities
      • Knowledge of medical and dental terminology.
      • Ability to work well with other team members of all levels across the organization.
      • Proficient with Microsoft Office Suite or related software.
      • Extensive knowledge of office management procedures.
      • Excellent verbal and written communication skills.
      • Excellent interpersonal and customer service skills.
      • Excellent organizational skills and attention to detail.
        CORE BENEFITS & WELLNESSMedical (including Virtual Care), Dental, and Vision CoverageEmployee Assistance Program (EAP)Uniforms/Scrubs provided FINANCIAL WELL-BEINGCompetitive pay, Bonus potential, and annual merit reviews401(k) Plan w/Company MatchHealth Savings Account (HSA) with HDHP health plans LIFE INSURANCEBasic and Supplemental Life InsuranceSpouse and Child Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCEPaid Vacation (Starting at 2 weeks) and 6 Annual Paid HolidaysLong and Short Term Disability Plans




        PI2b8ca382ae41-37248-35483759

Keywords: Southern Oral and Facial Surgery, Nashville , Practice Administrator, Other , Franklin, Tennessee

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