NOC Engineer II

Location: Franklin
Posted on: November 20, 2024

Job Description:

The NOC engineer is responsible for proactive support on all client servers and networks.
Proactive support includes monitoring and ensuring the health of the client’s servers—
performing updates/patches, correcting errors/events found in the logs, including security logs,
etc.—as well as for other network devices, including: switches, routers, firewalls, printers,
workstations, etc. The NOC engineer will keep detailed account of all activities in order to
provide ongoing insight into the health and potential issues on each clients’ network.
 
QUALIFICATIONS:
Working to Excellent Knowledge of the following technologies, including significant experience
with server, virtualization and SAN clusters:
• MS Windows Server 2012/2008 (including virtual platforms Hyper-V and VMware)
• RDP/Citrix, and Microsoft Office and experience with server and desktop hardware
• Exchange Server and other typical server based applications (such as SQL Server)
• Extensive Active Directory and Networking experience
• Backup technologies (multiple, such as Veeam, Acronis, Windows Image Backup, etc.)
• Remote work technologies (Terminal Server, Citrix, XEN, Remote Desktop, Applications,
etc.)
• DNS Management
• Firewalls (Knowledge of networking protocols and firewall configurations)
• Cloud services and SaaS
 
 
Focus heavily on support servers specifically Win 08.  The res can be trained if there is a basic understanding.  
 
Must be able to interact with customers.
 
Must be willing to take on large amounts of work from time to time to service a customer.
 
Will pay for growth and certifications.
 
Willingness to work off shifts

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